House rules

Socks

Shoes off, socks on for everyone on the play floor, including adults.

Supervision

Children must be supervised by an adult at all times. Staff are here to run the rooms, not to babysit. Adults go free.

Booking

Booking a sitting is advisable. Walk-ins are welcome, but not guaranteed.

Food and allergens

There is a café on site. No need to pick your food now. The café is walk-in when you get here, so you can choose what you fancy on the day. Only food and drink bought in the café can be eaten on site, except where it's needed for an allergy or a medical need. Tell us when you book, and have a word with the team when you arrive.

Buggies

Yes. Bring the pushchair in and park it up while you're with us.

The rooms

Be kind to the paintwork and to other families. No climbing on things that are not for climbing. The sensory room is a quiet place. Keep voices and devices down in there.

Illness

Please do not come if your child is infectious, or has had sickness or diarrhoea in the last 48 hours. Give us at least 24 hours' notice and we'll move you to another day or put a credit on your account. Later than that we can't refund or move you, because the space has been held.

The full agreement is on the conditions of entry page. Questions: FAQs or contact.